Frequently Asked Questions

Your questions are answered here!

General Information

What are the different ways to contact you? +
What payment methods do you support? +
What are your customer support hours?+
How do I Get Started? +
How do you ensure quality?+
How do you keep my information secure?+
What are your transcription services rates?+
What is the turnaround time?+
Do you offer a free trail?+
Can you transcribe multi-speaker files?+
What is your turnaround schedule?+
Which file formats do you accept?+
In which file formats do you deliver?+
Which language options do you make subtitles in?+
Which original video file language should I UPLOAD in?+
What is the average captioning service charges?+
What is your turnaround schedule?+
What is your Voice over service cost?+
Do you provide voices in all languages?+
Do you equip files with background music?+
Do you provide computer-generated forms of voices?+
How much will I pay for Typing services?+
Which file formats is my content delivered in?+
Do you sift through typists for qualification?+